SALE TERMS

  • It is hereby informed "http://www.agsgroups.net or its parent concern SAI AGS ENTERPRISES" is a distribution company and is not a manufacturer.
  • We hereby certify that my/our registration certificate under the Goods & Service Tax Act India 2017 is in force.
  • For all Tax / GST Calculations / Orders, its deemed that our online website is based as in state of Tamil Nadu.
  • To Avail the facility of Claiming GST Please Provide the GST Number at the time of Order.
  • Changes affecting GST reporting will not be made after Generating the Invoice.
  • Goods will be shipped only after Receipt of Payment.
  • Payments: SAI AGS ENTERPRISES is proud to use a Secured Payment Gateway for fast, easy and efficient payments. All major credit cards are accepted.
  • We reserve the right, in its sole discretion, to suspend or cancel any Order or service at any time if unable to Serve / Supply or for any practical difficulty.
  • Materials sold are in their Original Sealed Pack Condition Only. We will only inspect the content only if specifically requested by email.
  • Electronic products require technically qualified PC Hardware engineer for installation / Professional handing with utmost care.
  • Goods once sold will be taken back or exchanged (subject to our approval) only if sent in Original Sealed Condition and reaches us within Seven days of Sale.
  • The Product Package is tested for physical damage at the point of sale and our company is not liable for the physical damage.
  • No User / Client / Customer can waive responsibility on grounds of ignorance of terms & conditions.
  • The Court at Chennai shall have exclusive jurisdiction for deciding any disputes arising out of this sale contract.

SHIPPING POLICY

  • Delivery of all orders will be to registered address (if no separate Delivery address is provided) of the buyer as per the Order.
  • Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation.
  • Orders are shipped through Reputed Registered Domestic Courier Companies and /or Speed Post only.
  • Transit Insurance is not included and has to be availed separately by the Buyer.
  • We are responsible for the Goods till they leave our warehouse / Store.
  • SAI AGS ENTERPRISES is not liable for any delay in delivery or misadventures of the courier / shipping company.
  • For International buyers: We Do Not Ship to outside India. You can Place order for delivery within INDIA / arrange pickup.

RETURN / CANCELLATION / REFUND POLICY

  • Order Placed & but Payment not made:You Order shall be automatically Cancelled within 3 days. You will have to place a fresh order.
  • NON-AVAILABILITY OF GOODS:If we are unable to source or Supply the goods, we will refund you in Full.
  • Paid Order cancellation & Refund:We offer you Refund if you cancel the order before it is marked as: "Packed" or "Dispatched".If we have incurred any bank charges for the same, then this will be deducted from Refund.However we cannot Refund or Cancel any Order, once the goods have been shipped.
  • Return of Goods for Refund / Exchange:If for any reason, you have to Return the Goods back to us, then the Acceptance of this Return will be purely in our discretion.If accepted back, then we shall exchange or pay you after deducting for the charges incurred by us to fulfil this order.
  • GST Amount: if we are unable to claim back GST, then the same will be deducted from the Buyer.

WARRANTY TERMS

  • All products have “Direct Warranty” or “Manufacturer Warranty” Only. It means warranty is direct by Manufacturer / Distributor Only.
  • Unless specified as onsite warranty, all products sold by us carry only carry-in warranty from the Brand / Manufacturer.
  • We are a Seller / Reseller / Trader only and hence are not liable for the warranty / support provided by the Brand owners.
  • The Buyer has to produce a copy of our invoice for warranty / Support purposes.
  • We will assist the user to claim warranty from the Manufacturer, based on the Terms of Use of the Product / Brand.
  • Goods once sold will be accepted for warranty repair / replacement only if they are in good physical condition.
  • Products with broken / burnt part or with pen / pencil markings, cracks, missing / tampered components / warranty stickers damaged will be rejected and considered warranty void in above conditions. Warranty clause stand void for damage caused due to mishandling of equipment for any reasons causing damage of the products like lack of knowledge, improper handling, electricity problem etc., on the basis that under normal condition there would have been no damage of the product.
  • Warranty is against manufacturing defects only, and as per manufacturer’s warranty policy. In case manufacturer has local service centre then for warranty the customer has to approach the service centre directly with the purchase details.
  • Products under warranty will either be repaired or replaced or rejected as per manufacturer/ supplier warranty policy.
  • We reserve the right to reject material received for warranty without accessories, manuals, Software CD’s / DVD’s & outer box packing.
  • If we act as your forwarding agent to claim warranty, then results of warranty items will be known in a couple of weeks’ time subject to supplier / mfrs. approval.Any service litigation or problems have to address directly to manufacturers/distributor/company direct dealer address only. We are not responsible for any litigation thereof.
  • Customer Care Centre working time: Monday to Friday – 11.00 AM to 5.00 PM. Saturday & Sunday Holiday.

PRIVACY POLICY

  • We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
  • We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
  • We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us.
  • We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.
  • We will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided.
  • We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.
  • We do not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.
  • We will never collect sensitive information about you without your explicit consent.The personal information which we hold will be held securely in accordance with our internal security policy and the law.
  • We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
  • If you have any questions/comments about privacy, you should contact us.

Disclaimer

  • The information contained in this website is for general information purposes only.The information is provided by http://www.agsgroups.net, a property of SAI AGS ENTERPRISES.
  • All information displayed, transmitted or carried on SAI AGS ENTERPRISES is protected by copyright and other intellectual property laws.This site is designed, updated and maintained independently by SAI AGS ENTERPRISES. The content is owned by Respective Brands and rest by SAI AGS ENTERPRISES.
  • You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.We, SAI AGS ENTERPRISES, disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context).We consider ourselves and intend to be subject to the jurisdiction only of the courts of Chennai, India.
  • We endeavour to keep the information up to date and correct and request you to email / contact us to report any error / mistakes / corrections.
  • We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
  • Through this website you are able to link to other websites which are not under the control of SAI AGS ENTERPRISES. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  • Every effort is made to keep the website up and running smoothly. However, SAI AGS ENTERPRISES takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
  • SAI AGS ENTERPRISES and their respective publishers, authors, agents and employees have done their best to ensure the accuracy and currency of all the information on this website contributed by them; however, they accept no responsibility for any loss, injury, or damages sustained by anyone as a result of information or advice contained on the site nor for the results of any Shipping / third Party Service(s) arrangement originating from this site. The use of information on or derived from this site and any arrangement for travel with person's contacted through the site is made at the user's own risk. We encourage you to verify any critical information with the relevant authorities before you take their services.
  • SAI AGS ENTERPRISES and their respective publishers, authors, agents and employees make no representations about the suitability of the information contained in the documents and related graphics published on this website for any purpose. All such documents and related graphics are provided ''as is'' without warranty of any kind, statutory or otherwise. SAI AGS ENTERPRISES and their respective publishers, authors, agents and employees disclaim all warranties and conditions with regard to this internet site and the information contained therein, including, without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall SAI AGS ENTERPRISES and their respective publishers, authors, agents and employees, be liable for any special, indirect, or consequential damages or any damages whatsoever whether in an action of contract, negligence, or other tortuous action, arising out of or in connection with the use or performance of this internet site or of the information and documents contained therein, provision of or failure to provide services, or any other information directly or indirectly available from this website.
  • The documents and related graphics published on this website could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. SAI AGS ENTERPRISES may make improvements and/or changes in the product(s) described herein at any time.
  • The linked sites are not under the control of SAI AGS ENTERPRISES and their respective employees are not responsible for the contents of any linked site or any link contained in a linked site. SAI AGS ENTERPRISES is providing these external links to you only as a convenience, and the inclusion of any link does not imply endorsement by SAI AGS ENTERPRISES of the site.
  • All views expressed by individuals on this site are their personal opinions and are not necessarily those of or endorsed by SAI AGS ENTERPRISES.
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